FAQ

1. Where are KT’s main coverage area?

Our haulage coverage area are including BATU PAHAT, KLUANG, YONG PENG up to MUAR

2. What is FAF?

It is Fuel Adjustment Factor (FAF). Haulage FAF is adjusted based on the Petrol Price Malaysia (www.petrolpricemalaysia.com)

3. Is KT a GST registered company?

Yes. KT is a GST registered company and all the local charges are subjected to GST.  Kindly refer to GST website (http://gst.customs.gov.my) for more GST related guidelines.

4. How to trace container location within short time?

All our trucks are equipped with GPS.  We can provide location of containers immediately to our customers without having to call up our drivers.

6. How many ports are there in Johor?

There are 2 major ports in Johor i.e. Johor Container Terminal (JCT) located at Pasir Gudang and Port Tanjung Pelepas (PTP) located at Gelang Patah.

7. Does Container Depot operate during weekends or public holidays?

No. Container Depot is not opened during weekends or public holidays and therefore arrangements need to be made in advance to avoid incur of extra charges.

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